Customer Support Agent, L1 wanted remotely in a U.S Company

  • Full Time
  • Remote



Excellent customer service skills: ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious;
Fluency in written English is a must;
Resistant to dynamic environment: you will have to correspond a lot with users;
Self-organisation skills;
Ability to work in a fast-paced ever-changing environment;
Technologically inclined;
Attentiveness, responsibility, adaptivity;
1-3 years experience in Technical Support, Customer Support, Customer service, or another similar role;
Experience in mobile products is desirable;
Experience in Zendesk, Stripe, PayPal and Chargedesk;
Readiness to work shifts 2/2 (day, middle or night);

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