Real Mushrooms
REQUIREMENTS:
1 to 2 years of customer service (e-commerce a plus!)
Highly proficient and attuned to using platforms like: Google Drive, ReAmaze (or other help-desk type software), Shopify, 3PL Logistics software, Amazon Seller Central, and Slack
Must be comfortable answering 10+ live calls daily, returning all missed phone calls, along with 30+ chat & email tickets daily
Ability to remain calm and to have a professional attitude with customers at all times
Emotional intelligence and highly proficient in problem-solving
Excellent verbal and written communication skills
Must reside in the continent of North America
Bonus if you have experience with pets (mainly dogs & cats)
Bonus if you are able to speak Spanish and/or French
Bonus if you have experience with ReCharge, Zipify and Zapier
To apply for this job please visit docs.google.com.