Operations Analyst, Customer Success wanted remotely in a U.S Company

  • Full Time
  • Remote



3-5 years of experience, or equivalent experience in a relevant field (e.g., Customer Success, Account Management, Professional Services, SaaS/Revenue Operations).
Experience working with GTM systems including Gainsight, Pendo, Salesforce, Tableau; experience working with customer marketing solutions (e.g., Braze, Iterable, Inflection.io), a plus!
Demonstrated experience with developing and refining business process and defining/implementing system requirements that create a scalable workflow
Strong problem solving, troubleshooting, and analytic skills.
Highly collaborative and customer-centric approach to working with GTM and Analytics teams.
Outstanding communication skills; experience collaborating with executive leadership and technical teams.
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable messages.

To apply for this job please visit boards.greenhouse.io.

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