Customer Satisfaction Analyst wanted remotely in a U.S Company

  • Full Time
  • Remote



+ 1 year in bilingual customer service or customer retention.
Passionate about customers and providing extraordinary experiences.
Strong interpersonal and communication skills.
Empathy and the ability to understand and address customer concerns.
Analytical skills to interpret customer data and feedback.
Goal-oriented mindset with a focus on achieving retention targets.
Adaptability and flexibility to navigate changing customer needs and business priorities.
Knowledge of G-Suite: Sheets, Docs, Slides.
Self-driven, constant learner and motivated to give the best of himself
Want to be a fundamental part of building the team and the foundation for the iVisa experience
Nice to have: Intercom (CRM) experience

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