Float
QUALIFICATIONS:
Customer onboarding and training or Customer Success Management experience encompassing early onboarding to churn and renewal management
Experience creating one-to-many content for customers from early set-up to product education and ongoing support
Drive to be the customer’s advocate for their needs and close the feedback loop with our Product team
Strong communication skills in both written communication that drives value, as well as clear and concise discussions during customer meets
Ability to translate technical concepts to different skill levels and customer types
To apply for this job please visit apply.workable.com.