Cranky Concierge
REQUIREMENTS:
Reliability is critical. Must be available and able to assist within 10 minutes of any alert notification.
Must have good knowledge of airline networks and options to be able to find alternates quickly for stranded clients.
Knowledge of Sabre or other GDS/ARS is preferred but not required.
Accuracy and speed are essential. Timing is everything when it comes to this role.
Common sense ability to help clients better understand what they need or should want is required.
Able to work with little supervision. There are times you’ll be the only person on. You won’t ever be completely on an island, as there will always be someone you can reach out to, which leads us to…
Never be too proud. If you don’t know the answer, then be willing to ask others for help.
Must be able to roll with the punches and maintain a calm demeanor. The client may be stressed and angry; you can’t be.
Background checks will be required – the job involves handling sensitive client data.
Location doesn’t matter to do the job, but you must be eligible to work in the United States. Preference will be given to those in California, Colorado, Florida, Georgia, Iowa, North Carolina, South Carolina, Tennessee, Texas, and Virginia.
To apply for this job please visit crankyconcierge.com.