Customer Success Manager wanted in a US crypto company.

REQUIREMENTS:

2+ years of experience in customer success, with a proven track record of driving customer satisfaction and retention.
Proven experience in business development, with a strong understanding of sales and marketing strategies and the ability to close new businesses.
Strong knowledge of the crypto market and financial tools, with a deep understanding of the blockchain and crypto industry.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
Active listening skills, with the ability to understand customer needs and provide solutions that meet their goals.
Proactive problem-solving skills, with the ability to identify opportunities for improvement and drive changes that enhance the customer experience.
Ability to work independently and as part of a team, with strong time management and organization skills.
Knowledge of CRM tools such as Hubspot, Intercom, and Notion tools, with experience using them to drive business growth, would be a plus.