Customer Support Executive (100% Remote) in a US tech company.

REQUIREMENTS:

Physically based in the ET, CT, MT, or PT time zones.
High-level of proficiency in the English language, both written and verbal.
Experience working in a remote capacity
2 years experience working in a customer-facing role (sales, support, hospitality, etc.).

Nice To Haves
Direct support experience
Technical/coding experience (This includes VoIP, email, network management, APIs, etc).
Deep knowledge of SaaS + CRM landscape (Experienced user of other sales platforms, or programs frequently integrated with Close)