Experienced Salesforce Administrator wanted in a US company.

  • Full Time
  • Remote


AssemblyAI is a remote-first AI company building powerful deep learning models for developers, startups, and enterprises to transcribe and understand their audio data.

Our Automated Speech Recognition (ASR) models already outperform companies like Google, AWS, and Microsoft – which is why hundreds of companies and thousands of developers are using our APIs to transcribe and understand millions of videos, podcasts, phone calls, and zoom meetings every day. Our APIs power innovative products like conversational intelligence platforms, zoom meeting summarizers, content moderation, and automatic closed captioning.

AssemblyAI’s Speech-to-Text APIs are already trusted by Fortune 500s, startups, and thousands of developers around the world, with well-known customers including Spotify, Algolia, Dow Jones, Happy Scribe, BBC, The Wall Street Journal, and NBCUniversal. As part of a huge and emerging market, AssemblyAI is well on its way to becoming the leader in speech recognition and NLP.

We’re growing at breakneck speed, and recently announced our Series B round. We’ve raised $63M in total funding, and are backed by leading investors including Insight Partners, Accel, Y Combinator, Patrick and John Collision (Founders of Stripe), Nat Friedman (Former CEO of GitHub), and Daniel Gross (Entrepreneur & Investor in companies including GitHub, Uber & SpaceX)!

Our ambition is to build an iconic AI company, making advanced deep learning technology accessible to everyday developers through a simple API, good docs, and a great developer experience.

Join our world-class, remote team and help us build an iconic deep learning company!
The Role
AssemblyAI is growing quickly, and we’re searching for a driven Salesforce Administrator to join our growing team! With significant investment and strong leadership to fuel our growth, it’s the perfect time to join the AssemblyAI team.


In this role you’ll have the opportunity to:

Design, optimize, and manage our Salesforce environment – including but not limited to complex system configurations, data management, and security settings – building our CRM to be a reliable source of truth for GTM data.
Responsible for building, maintaining and executing on a roadmap for the evolution of our CRM, based on cross-functional and executive input as well as your own assessment of our system needs.
Design and implement Salesforce solutions including but not limited to custom applications, integrations and data migrations
Manage user access and permissions, troubleshoot issues, and provide training and support to users as needed.
Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing and data integrity
Serve as a subject matter expert for Salesforce, providing guidance and thought leadership to the team.
5+ years of experience developing and managing a Salesforce instance, including experience in designing and implementing solutions on the platform.
Proficient in Salesforce architecture, custom APEX, Flows, LWC, Lightning UI, Web Service and Visualforce components.
Fluent in the language of CI/CD, version control, and test automation.
Demonstrated skills in project management and managing Salesforce for a managed services and / or SaaS organization preferred.
Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders.
Our Team
Our team is made up of problem solvers, innovators and top AI researchers with over 20+ years of experience in Machine Learning, NLP, and Speech Recognition from companies like DeepMind, Google Brain, Meta, Apple and Amazon. They conduct cutting edge deep learning research and develop novel algorithms & techniques to continually push the state of the art in speech recognition & NLP!

Our team is fully remote, and our culture is super collaborative, low-ego, transparent, and fast-paced. We want to win – and have a flat organization where everyone can openly share ideas (regardless of their title or position) in order to get the best idea.

As a remote company, our team members are given a lot of trust and autonomy to work where and how they want. We look for people to join our team who are ambitious, curious, and self-motivated, and we put a lot of trust and autonomy into everyone on our team. We want to empower everyone to do their best work with whatever tools, structures, or resources they need to perform at their highest potential.

Benefits (US)
Competitive Salary + Bonus
100% Remote team
Unlimited PTO
Premium Healthcare (100% Covered for you + dependents)
Vision & Dental Care
$1K budget for your home office setup
New Macbook Pro (or PC if you prefer)
2x/year company paid team retreat

To apply for this job please visit boards.greenhouse.io.

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