XOi Technologies
REQUIREMENTS:
4+ years of experience in Enterprise Account Management/ Customer Success, with proven experience building business use cases, tracking and effectively communicating ROI, driving business strategy, customer adoption, customer happiness/satisfaction, expansion, and retention.
Experience in consultative customer success
Excellent project management skills
Detail-oriented and creative thinker in terms of executing a process.
Proficient in Salesforce and G-Suite. Experience with ChurnZero desired
Excellent written and verbal communication skills.
Managed portfolios of ARR of $2M+
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