Customer Success Specialist (SaaS) wanted in a UK company.

  • Full Time
  • Remote


Company: Ueni


2+ years of relevant experience in customer-facing roles, preferably in a SaaS environment.
Proven track record of customer success and customer retention.
Impeccable spoken and written English.
Exceptional phone communication skills and ability to build rapport with customers.
Commercially minded with a strong understanding of the customer experience.
Happy to be managed by quantified KPIs
Comfortable handling support tasks (help desk queries, live chat) and addressing customer requests.
Ability to work independently and as part of a team.
Proficient in relevant customer success tools and software.

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