Customer Success Manager wanted at an Australia company

  • Full Time
  • Remote



Strong technical background and 3+ years experience with SaaS customer success or technical account management.
Excellent organisational and time management skills with the ability to multitask in a fast-paced environment.
Fast learner and comfortable with juggling multiple responsibilities with ease.
Exceptional attention to detail and ability to prioritise tasks effectively.
Strong understanding of data and metrics to inform customer outreach and drive retention and expansion goals.
Commercial acumen
Willingness to work outside of regular office hours, including some weekends, to support partners and attend events.
Prior experience and understanding of the ticketing industry is highly valued, but not a requirement

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