7+ years experience in Customer Success managing large, complex enterprise accounts, including Fortune 500. SaaS preferred.
Knowledge of design thinking, agile methodologies, and experience with Consulting organizations are a huge plus
Experience with Gainsight is a plus
Strong analytical and problem-solving skills with a willingness to solution and share ideas
Excel in a fast-paced environment with strong project management, communication, and organizational skills
Excellent presentation skills and comfort delivering to an executive audience
Proactive and persuasive, takes the initiative to move things forward, holds stakeholders accountable when needed, and delivers outcomes.
Strong discovery skills with the ability to drill down and uncover pain points, needs, and objectives
Willingness to travel (10-15%)
To apply for this job please visit boards.greenhouse.io.