CX Strategy and Operations wanted remotely in a U.S Company

  • Full Time
  • Remote

Deel

REQUIREMENTS:

3 years of experience managing multiple projects concurrently in an operational environment
Analytical approach to problem-solving; comfortable with using data to surface insights and make decisions. 2 years of experience using data tools such as Looker and Snowflake (SQL)
Basic understanding of customer support operations: familiarity with key customer support metrics, best practices, and ticketing systems such as Zendesk and Jira
Excellent communication and interpersonal skills and demonstrated experience partnering across all levels of the organization

To apply for this job please visit jobs.ashbyhq.com.

× How can I help you?