Customer Success Manager wanted in a US tech company

  • Full Time
  • Remote


2+ years of customer facing experience in an implementation, client services or customer success role, preferably in a software or ecommerce/marketing environment.
Demonstrated success in fast-paced and demanding environments; you love challenges, creative problem solving, and overcoming obstacles.
Detail-oriented with the ability to project manage, set priorities and stay organized when managing multiple client relationships.
A proven record of retaining and growing multiple client relationships.
Excellent communication skills and emotional intelligence; you enjoy building relationships and high-touch client interactions.
Experience in marketing or advising customers on marketing strategy.
Tech savvy and eagerness to learn new technology and practices.
Working knowledge of the marketing and ecommerce tech ecosystem.
Proactive and energetic attitude with the desire to be a key player on a results-oriented team.
Experience using email marketing platforms and ecommerce platforms is a plus.
Your daily work schedule will be Eastern Time business hours.

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